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Why am I charged more than originally communicated?
Why am I charged more than originally communicated?

Exchange rates, currency conversion and third party fees

Salma avatar
Written by Salma
Updated over a week ago

Good question! While we support payment in various currencies, however, since our banking partner is in Kuwait, we receive payments in Kuwait Dinars.

This means that after you complete your booking in your selected currency, your bank will automatically apply a currency conversion rate or fees to your payment.

Please contact your bank to learn more about what fees may apply.

Cross-border fees

If any extra fees appear on your bank statement, or the amount charged differs from what appeared on the Ayadi checkout page, please contact your bank. That's because if your bank considers Ayadi's processing entity as international, you may be charged cross-border fees by the bank. In that case, Ayadi can't refund you these third-party bank charges.

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